At first glance, products and services offered by competitors to their consumers are not confidential and obtaining such information should not be an issue. However, it requires significant number of observers with appropriate skills as well as qualified organization, which itself is related to not only material, but also to significant time resources. ACT offers professional mystery shopper intelligence service in order to examine competitors. You will obtain reliable, systematic and well structured information about your competitors regarding any interesting issues:
• Which products and services are offered to consumers;
• Which additional benefits are offered to consumers;
• What prices are offered to consumers;
• What kind of interior and or equipments they have at their sale objects.