Employee Satisfaction Survey
It is established that the satisfied employee is more productive, yet loyal employee is the best promoter and advocate of its company. On the other hand, dissatisfied employee constitutes a threat not only to the effectiveness of the company but also to its image. For this reason, regular monitoring of employee satisfaction and loyalty is very important for the company.
We assess employee satisfaction with the combination of qualitative and quantitative research methods. ACT researchers explore the situation from different angles and provide employer with exhaustive information as well as objective conclusions about the opinions, attitudes, preferences, motivation and satisfaction level of their employees.
Derived from the objectives of the research, sometimes we study the opinion of not only existing but also former employees. For example, when the rate of employees leaving the organization is high, it is definitely worthy to study this circumstance. Replacing a valuable employee can cost the company more than 30% of the former employee's salary. Determining the reasons for leaving can provide valuable insights on how to maintain existing employees.
-- What was the main incentive for applying to your organization
-- What was the expectation of employees towards the company upon starting their job
-- How the expectations were met
-- What is the level of satisfaction in relation to the following factors
• Contents of their work
• Reimbursement/other material or immaterial benefits
• Self-realization and development potential
• Relationship with the colleagues and management
• Working environment
-- What are the main reasons of their satisfaction/dissatisfaction
-- What is their future intention in relation to the organization
-- What is the level of loyalty and bond to the organization
-- What the reasons are for loyalty of employees or leaving the organization.
• Identify the level of satisfaction and loyalty of employees
• Elaborate optimal salary policy
• Elaborate incentive system
• Decrease the brain drain and maintain valuable staff
• Increase loyalty of existing employees